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In the first part, we'll talk about three steps. Step one- What is the complaint, problem, and/or issue. Step two- gather clues. Step three- make a plan. In the second part, we'll look at some examples.
In the first part, we'll talk about three steps. Step one- What is the complaint, problem, and/or issue. Step two- gather clues. Step three- make a plan. In the second part, we'll look at some examples.